Dealing With Difficult People

ebook 24 Lessons for Bring Out the Best In Everyone · Mighty Managers

By Rick Brinkman

cover image of Dealing With Difficult People

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Explains how to:

  • Identify 10 bothersome behaviors and deal successfully with each of them
  • Understand why people become difficult
  • Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more
  • Cultivate the nine "take-charge" skills that prevent people from becoming difficult
  • Dealing With Difficult People