The emotional states of uncertainty, doubt, distrust, worry, frustration, anxiety, anger, rage and fear, all prevent us from enjoying life to its fullest. If people could rid themselves of rigid beliefs about others and certain conditions we encounter, these negative emotions and states-of-mind would find it nearly impossible to affect us or create havoc in our lives. This book offers women the tools to deal with difficult people, provides a “how to” in keeping "cool" when interacting with "emotional over reactors," and teaches women how to cool down when feeling frustrated or about to over react.