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This is the eBook version of the printed book.
The first comprehensive, step-by-step Six Sigma implementation guide for nonmanufacturing organizations
- For finance, health care, retail, logistics/supply chains, R&D, education, nonprofits... every nonmanufacturing organization and function
- Expert deployment planning strategies, proven execution tactics
- Statistical methods, tools, and best practices—customized for nonmanufacturing organizations
- Something for every Six Sigma implementer—from beginners to leaders, champions, green belts, black belts, and master black belts
- Coauthored by Roger W. Hoerl, a leader in implementing Six Sigma at GE, including in corporate finance
Nonmanufacturing organizations are rapidly discovering Six Sigma's immense potential to reduce costs, improve performance, grow revenue, strengthen focus, and empower people. To achieve these results in your organization, start right here...
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