Do people describe you as a good listener? Every skilled listener is a master at asking the right questions of the right people. The rules for active listening are changing rapidly with the advance of technology. This book is a handy business communication resource to listen effectively, communicate tactfully, and sell confidently in a global economy. This series of quick tips is a credible guide to decisive communication, while also serving as a perfect resource for mobile, social media and digital communications on the go. Learn to ask questions skillfully to your advantage. Excellent listening skills are a key factor in closing big sales, and this resource for salespeople will take the guesswork out of how to really hear your customers.

117 Tips to improve your communication and interpersonal skills and achieve the results you desire!

You will learn how to:

• Listen to negotiate so that everybody feels like a winner

• Give clear instructions

• Give and receive usable feedback

• Ask appropriate questions and answer questions appropriately to gain cooperation

• Present ideas persuasively and communicate across gender and cultural lines