Do you long to be in control of your business and personal life but always feel obliged to put others first? Are you worried about standing up for yourself? Do you always shy away from conflict situations? Do you lack self-confidence? If you answer "yes" to any of these questions then Be assertive provides the perfect answer. Packed full of useful tips and practical guidance, and written in an entertaining, easy-to-read style, this book will show you how to master your own emotions and take control of your relationships with others. Topics covered include: Being Assertive, Not Aggressive; Standing up for Your Rights; Doing Things Your Way; Giving and Taking Criticism; Looking and Sounding Confident; Controlling your Relationships.