In this powerful program, two of America's top communications experts provide you with the practical techniques and strategies you need to conduct a winning conversation in any business or social situation. Using realistic dialogues, they demonstrate how to employ the art of conversation to enhance your job performance. . . be at ease and enjoy yourself at social events. . . persuade and motivate others. . and build your communications skills and confidence. As you listen, you'll learn to:

• -Successfully initiate, conduct and close a conversation anywhere, anytime.
• -Get conversations off the ground with "quick start" openers.
• -Elicit hard-to-get information through tested questioning techniques.
• -Make your business presentations crisper, clearer and more persuasive.
• -Attain key goals through effective negotiation techniques.