Retail theft loss estimates vary by the type of operation and the efficiency of management. They range, for example, from 1.3 percent of sales for a well-managed department store to about 7 percent for the loosely controlled operation. Dishonest employees account for about two-thirds of the retail theft, according to one estimate. You can blame another one-third on shoplifting. The encouraging thing is that even though you cannot eliminate stealing entirely, you can take positive steps to keep it to a minimum. The key lies in the proper mix of the right controls. This book discusses those controls and shows you how to implement them.