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1. The Usability Challenge, Paul Adler and Terry Winograd2. Design for Usability: Crafting a Strategy for the Design of a New Generation of Xerox Copiers, John Rheinfrank3. An Approach to Designing Effective Systems, Charles Kukla, Elizabeth Anne Clemens, Robert Morse, and Debra Cash4. Skill-Based Design: Productivity, Learning, and Organization Effectiveness, Hal Salzman5. Scandinavian Design: On Participation and Skill, Pelle Ehn6. Work at the Interface: Advanced Manufacturing Technology and Job Design, Martin Corbett7. Enacting Design for the Workplace, John Seely Brown and Paul Duguid
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