Managing Narcissists, Blamers, Dramatics and More...

audiobook (Unabridged) ∣ Research-Driven Scripts for Managing Difficult Personalities at Work · Leadership IQ Fast Reads

By Mark Murphy

cover image of Managing Narcissists, Blamers, Dramatics and More...
Audiobook icon Visual indication that the title is an audiobook

Sign up to save your library

With an OverDrive account, you can save your favorite libraries for at-a-glance information about availability. Find out more about OverDrive accounts.

   Not today

Format

audiobook

Edition

Unabridged

Series

Leadership IQ Fast Reads

Author

Mark Murphy

Narrator

Mike Norgaard

Publisher

Echo Point Books & Media, LLC

Release

17 October 2025

Share

Subjects

Business Nonfiction

Find this title in Libby, the library reading app by OverDrive.

Download Libby on the App Store Download Libby on Google Play

Search for a digital library with this title

Title found at these libraries:

Library Name Distance
Loading...

From New York Times bestseller Mark Murphy comes the definitive guide to managing difficult people! Do you ever have to deal with giant egos, blamers, or people who find drama in every little thing? Do you have to work with anyone who always sees the negative in any situation?

This book gives you the research-backed scripts to manage the most difficult personalities on your team! You'll discover how to manage:

  • Dramatic Personalities: Tackle attention-seekers who thrive on chaos by redirecting their focus to facts and eliminating the emotional vortex they create.
  • Negative Personalities: Counteract constant pessimism with fact-based questioning techniques that debunk cognitive distortions and encourage positivity.
  • Blamers: Stop the endless finger-pointing by fostering accountability and redirecting their energy toward collaborative problem-solving.
  • Problem Bringers: Transform chronic complainers into proactive contributors by guiding them to present solutions alongside their issues.
  • Overly Sensitive Personalities: Navigate hypersensitivity by maintaining emotional neutrality and addressing their concerns with clear, unemotional language.
  • Advantage-Takers: Set firm boundaries to prevent exploitation and ensure fairness while maintaining professionalism in every interaction.
  • Confidently Incompetent: Manage employees who overestimate their abilities by using factual feedback to reveal skill gaps and guide development.
  • Narcissists: Handle self-centered, grandiose employees with strategic flattery, boundary-setting, and unemotional communication to neutralize their disruptive impact.
  • Talented Terrors: Address skilled but toxic individuals who undermine teamwork by holding them accountable and aligning their behavior with organizational values.

    • This book gives you the specific scripts to improve even the most difficult personalities!

    MARK MURPHY is a New York Times bestselling author, Senior Contributor to Forbes, and Founder of Leadership IQ. Mark's research and techniques have appeared in The Wall Street Journal, The New York Times, Fortune, Forbes, Bloomberg BusinessWeek, Harvard Business Review, and U.S. News & World Report. He's been a featured guest on programs including CBS News Sunday Morning, ABC's 20/20, Fox Business News, CNN International, and NPR.

    This audiobook is expertly read by Mike Norgaard, with audio engineering by Sam Platt. It was produced and published by Echo Point Books & Media, an independent bookseller in Brattleboro, Vermont.

    Format

    audiobook

    Edition

    Unabridged

    Series

    Leadership IQ Fast Reads

    Author

    Mark Murphy

    Narrator

    Mike Norgaard

    Publisher

    Echo Point Books & Media, LLC

    Release

    17 October 2025

    Share

    Subjects

    Business Nonfiction
    Managing Narcissists, Blamers, Dramatics and More...