The aim of this research agenda is to stimulate research on the human factor in cybercrime and cybersecurity. This human factor includes offenders, victims, and actors who play a role in tackling crime. With this agenda in mind, researchers in the field of non-technological research into cybercrime and cybersecurity provide state of the art information on the role of the human factor. Examples are given of important research questions, and innovative research methods and datasets that are needed for future research on the human factor in cybercrime and cybersecurity. Experts in the field of non-technological research on cybercrime and cybersecurity have been the focus of consultations. This does not imply that technical sciences are not needed to answer the research questions outlined in this agenda. This research agenda can be seen as a foundation for further thought with disciplines-inside and outside the social sciences-about how the formulated research topics and research questions can best be answered. [Subject: Criminology, Security Studies, Cybercrime]