Operations Management is the engine that drives an organization's success. It's the art and science of designing and managing the systems that create and deliver a company's products and services. In a world that is more connected and competitive than ever before, a solid grasp of these principles is no longer a luxury—it's a necessity for any aspiring business professional.

This textbook provides a comprehensive and accessible guide to the core concepts of operations management, but with a unique and vital focus on the Philippine business environment. From the strategic decisions of multinational conglomerates like San Miguel and Ayala, to the everyday operational challenges of local businesses like Jollibee and small-scale footwear manufacturers, this book makes complex theories relatable and applicable.