The Heart of Finance
audiobook (Unabridged) ∣ Emotional intelligence for financial planners
By James Woodfall
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The success of the relationship between financial adviser and client hinges on your ability to build meaningful connections.
Being a financial adviser goes beyond conveying financial knowledge. Leveraging the power of emotional intelligence ensures you are better able to relate and respond to your clients, allowing you to unlock higher sales, generate more referrals and achieve better client retention.
Listen to The Heart of Finance to:
Master techniques to quickly establish and maintain trust and rapport with your clients
Create deeper, more meaningful connections and enhance client relationships
Boost sales performance and improve customer retention
Navigate difficult conversations and challenging interactions with empathy and professionalism
Tailor your communication strategies to meet the unique needs of each client
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