This book explores a key phenomenon that has been accelerated by the COVID-19 crisis, namely, the crossroads at which social welfare professionals find themselves. This is a crossroads where, on the one hand, there is an accelerated digitalization process and a reorganization of social programs, while on the other hand, we are confronted by the basic challenge of designing social policies and their methods of evaluation, that is, the generation of robust data that will allow better evaluation of social projects and programs.

Rigorously analyzing the crossroads at which social welfare programs find themselves and the new demands for the education of professionals involved in social welfare programs, several key issues can be discerned;