This audiobook is narrated by a digital voice.

Never Lose A Customer Again by Joey Coleman

Audiobook Summary:

What if you could virtually eliminate customer churn? Most businesses focus relentlessly on closing the sale, only to lose those hard-won customers to buyer's remorse or a lackluster onboarding experience. Joey Coleman's "Never Lose A Customer Again" reveals a powerful truth: the first 100 days of the customer relationship are the most important for building lifelong loyalty.

Coleman provides a proven roadmap to architect a remarkable customer journey through eight distinct phases. By anticipating your customer's emotional state at each step and creating personalized, memorable interactions, you can systematically transform an ordinary buyer into a raving fan who will never leave.

This audiobook summary is a capsule version of the book, capturing its most powerful ideas in just 10 minutes. The audio distills the core insights and essential lessons, cutting out the fluff and saving you hours. You'll learn the concrete strategies to combat doubt, create connection, and foster true advocacy.

If you've read the book before, it's a great way to revisit and reinforce what matters most. For newcomers, it's the perfect introduction to a game-changing philosophy. This version gives you all the practical takeaways you need to start taking action right away. Stop bleeding customers and start building a business they can't imagine living without.