Finding positive solutions for everyday problems big and small is an essential career skill. Problem-Solving Skills, Fifth Edition teaches readers how to become a problem solver, a valuable and highly sought person in today's complicated workforce. This eBook illustrates the difference between scientific and creative problem-solving techniques, explores common types of workplace problems, and outlines a five-step approach to dealing with dilemmas that students can apply to almost any situation. Readers can also test their knowledge with true-or-false quizzes, find tips for learning more about problem-solving, and do exercises to learn and improve key problem-solving techniques. Chapters include: The Problem Solver in You, Using Scientific Thinking to Solve Problems, Using Creative Thinking to Solve Problems, Obstacles to Problem Solving, Identify and Define the Problem, Define Goals and Objectives, Generate Solutions, Develop a Plan of Action, Follow Through, Decision Making.