The Well-Managed Healthcare Organization is an essential text in healthcare management courses. Throughout its previous nine editions, the book has offered management fundamentals and theories, presenting them within the context of current healthcare delivery trends and scenarios for various settings. Students learn how to apply evidence-based practices that lead to high performance in healthcare organizations. Written in a more approachable tone, this extensively revised tenth edition describes the new standard of practice for many types of healthcare organizations (HCOs). Each chapter shares updated Practice Applications designed to promote active learning and highlight appropriate responses to common issues and challenges. New content in the book includes:

New and emerging issues faced by HCOs, such as the effects of the COVID-19 pandemic, increased workforce shortages, and a demand for services that exceeds capacity

Strategies for increasing employee engagement The Well-Managed Healthcare Organization offers foundational content and evidence-based practices for reaching excellence in quality, patient satisfaction, individual engagement, and sound financial performance.

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