Prominent Orlando citizens commissioned best-selling author Brett Arquette to work undercover at Orlando Health as a nursing assistant to discover why Orlando's favorite hospital chain has been going downhill. Arquette took a year out of his life to first work as a certified nursing assistant at Orlando Health's Dr. Phillips hospital, then as an EKG Tech at ORMC. To round out his narrative, Arquette also worked undercover at Advent Health for comparison purposes. Arquette writes that his year-and-a-half odyssey in the medical profession has changed his perspective on life and suggests that this book might change yours as well. Yes, Arquette dives headfirst into the nitty-gritty of how these healthcare agencies operate, but his ground-breaking narrative also floats on the ebbing tide of healthcare philosophy.