Difficult Conversations in Education, Health and Social Care
ebook ∣ How to Talk About What Really Matters and What to Do When it All Goes Wrong
By Becky Edwards
Sign up to save your library
With an OverDrive account, you can save your favorite libraries for at-a-glance information about availability. Find out more about OverDrive accounts.
Share
Find this title in Libby, the library reading app by OverDrive.
Search for a digital library with this title
Title found at these libraries:
| Library Name | Distance |
|---|---|
| Loading... |
This accessible guide combines evidence-based research with practical experience to help develop effective communication skills for navigating difficult or challenging situations.
The book delves into what it means to be an effective and confident communicator, before addressing how to approach those often-avoided 'difficult conversations.' Key features include:
The authors emphasise the importance of applying the right skills, knowledge, and experience to transform a challenging conversation into an effective, solution-focused, and collaborative exchange. With innovative ideas for making tough discussions more manageable, this book is an invaluable resource for professionals in education, social services, healthcare, and similar fields.
Share
