Cisco Certified Support Technician (CCST) IT Support

ebook ∣ 100-140 Official Cert Guide · Certification Guide

By Mark Smith

cover image of Cisco Certified Support Technician (CCST) IT Support

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Format

ebook

ISBN

9780135403921

Series

Certification Guide

Author

Mark Smith

Publisher

Pearson Education

Release

16 January 2025

Share

Subjects

Computer Technology Nonfiction

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Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for the Cisco Certified Support Technician (CCST) IT Support 100-140 exam. Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, Cisco Certified Support Technician (CCST) IT Support 100-140 Official Cert Guide helps you master the concepts and techniques that ensure your exam success and is the only self-study resource approved by Cisco. Leading Cisco technology instructors Mark Smith, David Bayne, and John Pickard provide preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills.

This complete study package includes

  • A test-preparation routine proven to help you pass the exam
  • Do I Know This Already? quizzes, which allow you to decide how much time you need to spend on each section
  • Exam Topic lists that make referencing easy
  • Chapter-ending exercises, which help you drill on key concepts you must know thoroughly
  • The powerful Pearson Test Prep Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reports
  • An online Flash Cards application to help you drill on key terms by chapter
  • A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies
  • Study plan suggestions and templates to help you organize and optimize your study time

    • Content Update Program:

    This Cert Guide includes coverage of all the topics on the Cisco Certified Support Technician (CCST) IT Support 100-140 exam from the original exam blueprint. Visit ciscopress.com/newcerts for information on any digital updates for this book that align with Cisco exam blueprint version changes

    The Cisco Certified Support Technician (CCST) IT Support 100-140 Official Cert Guide walks you through all the exam topics found in the Cisco CCST exam. Topics covered include

  • IT Support Job Tasks and Responsibilities
  • Hardware Issues
  • Connectivity and Resource Access Issues
  • Operating System and Application Issues
  • Common Threats and Preventions
  • Job Tools

    • This integrated learning package:

  • Enables you to focus on individual topic areas or take complete, timed exams
  • Includes direct links from each question to detailed tutorials to help you understand the concepts behind the questions
  • Provides unique sets of exam-realistic practice questions
  • Tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most

    • Format

    ebook

    ISBN

    9780135403921

    Series

    Certification Guide

    Author

    Mark Smith

    Publisher

    Pearson Education

    Release

    16 January 2025

    Share

    Subjects

    Computer Technology Nonfiction
    Cisco Certified Support Technician (CCST) IT Support