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This audiobook is narrated by a digital voice.
"Banking for Gen Z: What Modern Customers Want" explores the evolving world of banking through the lens of Generation Z, the tech-savvy, value-driven, and socially conscious demographic shaping the future of financial services. This book delves into the expectations, preferences, and behaviors of modern customers, offering insights into how digital innovation, personalized experiences, and ethical practices can drive customer loyalty.
From mobile-first platforms to sustainable banking solutions, this guide provides actionable strategies for banks and fintechs to meet the demands of the next generation. Packed with real-world examples, industry trends, and expert analysis, this book is a must-read for anyone looking to stay ahead in the rapidly changing landscape of modern finance.