Empower staff and the organization with savvy delegation skills for 21st-century success. Delegation has always been an essential supervisory and managerial competency. In today's lean, competitive workplace, it's a survival skill for organizational success. This lively new look at an old skill addresses today's delegation challenges with a workable plan and many practical exercises to ensure successful implementation. Discover what delegating really involves and learn to make confident delegating choices. Readers will learn how to:

Respond rapidly to changing circumstances and employ time and resources more productively

Delegate effectively in team, virtual and cross-functional environments

Assess your own delegating ability and address your hesitations about delegation

Give employees the authority and responsibility they need to get the job done

Avoid common mistakes of delegation, including reverse delegation

Identify which types of tasks and responsibilities should be delegated and which ones should not

Monitor the delegation process, evaluate progress, identify problems and reward success

Improve goal-setting, prioritizing, planning, communication and feedback skills

Delegate across the organization, to peers, subordinates and team-members. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through flexstudy.com.