Emotional Intelligence
audiobook (Unabridged) ∣ Building Self-Awareness, Empathy, and Resilience in Relationships
By Wesley Felt
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1 - Deception, as defined by the dictionary, involves intentionally leading someone to believe something that is untrue. This act is deeply ingrained in human nature, allowing anyone to practice it. Deception can engage either the mind or emotions, leveraging our desire for knowledge or information to manipulate us. When deception targets the mind, it often comes in the form of false or distorted information presented as "knowledge."
When aimed at the body, deception involves persuading someone to undertake actions that have concealed negative consequences. However, the gravest form of deception affects the human spirit. This form is particularly serious because it can influence one's ultimate fate, even though many people trivialize spiritual matters due to deceptive beliefs.
2 - How do you encourage someone to eagerly make a purchase from you? How can you ensure the sale?
The most effective way to gain someone's trust and motivate them to buy from you or join your team is to "carefully enter the conversation already happening in their mind." By doing so, you help your prospect see the value of your service through the information you provide, leading them to recognize their need for what you offer.