It's Christmas time, and Ivy Winters is royally upset. She'd longed to go to the Winter Lights dance ever since she was a freshman in high school, but when she finally gets to go, she is humiliated by her long-time crush, Michael Morgan. She is devastated and runs out of the gym, vowing to forget him and what he did to her, and swears off love forever. Several years later, she works for a company called Silverbells and Mistletoe. When Michael is sent by an investor to evaluate her store, Ivy and her friends think he's there to help save it; little do they know that the investor, his father, has sent him to tear it down and replace it with a mall. How are these two going to get along after so many years of harbored feelings? Can these two ever overcome what has been between them? And can Ivy forgive him and even find love with him?