Table of Contents
INTRODUCTION - You're a trainer. Now what?
• Why rapport is everything Training is an interactive exchange, not just a one-way lecture
• Excellence from the outset Know your material, know your audience, know how to deliver
• Dealing with ineffectiveness Overcoming and adapting to potential training disrupters
• Bringing magic to your training Putting your soul into your training, and leaving a bit of it behind with your students
Chapter One: THE BEAT - Getting to the heart of the training challenge
• Focusing on outcomes Recognizing and catering to the high stakes of training
• Simple principles for producing results Proven methods any trainer can adopt
• Dedicating yourself to success Building your legacy of remarkable students
Chapter Two: THE WAY YOU MAKE ME FEEL - Training as personal engagement
• Setting the Ground Rules No surprises and no misunderstandings when everyone's on the same page
• Getting aligned with your audience Reading a crowd, training to their needs.
• Collaborative goal setting Students invest themselves in the process when they take ownership of creating it
Chapter Three: I WANT YOU ON MY SIDE - Training as a partnership
• Different approaches for different audiences Knowing your audience means knowing how to speak with them
• Bringing your world to theirs Let your students understand why you've come to them, and why the material matters to you
• Knowing the pitfalls What happens when you get too close to your audience?
Chapter Four: CLIMBING EVERY MOUNTAIN - Excellence at last
• Learning styles Teaching effectively leads to teaching excellently
• Teaching modalities Bringing science to your method
• Going above and beyond Going that extra mile that other trainers won't
Chapter Five: YOU'RE THE INSPIRATION - Inspiring greatness by delivering greatness
• Demos and exercises Learning by seeing and doing
• Training Styles Always finding the best way to train, no matter the circumstances
• Being Memorable Be the trainer they'll forever remember and respect
Chapter Six: WHAT A BEAUTIFUL MESS - When training simply goes wrong
• Warning signs Solving problems before its too late
• Never give up Bringing the class back from the brink
Chapter Seven: DON'T STOP UNTIL YOU…….
• Excellence every time Making excellence your S.O.P.
Further Reading
On the Web