Toby Hayden shows up to the only interview he's gotten in two years sopping wet from a stormy day and a broken umbrella. Concierge Merrick Hamilton shakes his hand for luck and bolsters his self-confidence. Quickly proving his aptitude, Toby lands the job and impresses his bosses.

But one of the directors finds out about the accusations that forced him to resign from his prior job, and she hires his former lover into the marketing department. After two years of silence, Mark Spencer tries to push his way back into Toby's life. Mark holds the key to proving Toby's innocence, but, true to form, shows no inclination to help Toby. This job is Toby's last chance in Seattle, and if he loses it, he'll have to leave behind the city he loves as well as the budding relationship with Merrick.