Relating to others with mental illness can be difficult. If you have a mental illness then the only people who often understand you may be your therapist or doctor and even those people will sometimes fail. Many patients will complain that their therapist is not helping them and they will complain about the medication and treatment they receive. The problem is that there is a communication breakdown between the two people and patients do not always do their best to follow instructions and listen to their therapist.
Often when a patient complains there is a reason and something is not working somewhere. It is important that if the patient is complaining of voices or hallucinations telling them things, you must listen to them as they can become dangerous. Do not simply push it away and call them crazy. You will often have to read between the lines with patients. It is important that they are understood and that they are listened to so that you can help them cope with their problems and symptoms.