A bumper book of powerful problem-solving tools and techniques presented clearly and concisely by a highly respected author.

Practitioners across the range of human services and managers in all sectors are constantly faced with problems of various kinds. Each of these is unique, however there will be general patterns that we can learn from. This book draws upon the author's extensive experience in teaching and training on problem-solving, providing students, practitioners and managers with a powerful repertoire of tools that can make a real difference in a wide range of situations.

This easy-to-read text incorporates new challenges in the modern workplace such as;

Packed with critical exercises and opportunities for reflection, Effective Problem Solving encourages readers to analyse difficult situations and provides guidance on how to respond to these challenges head-on, making a real impact. This book is a handy guide that will increase readers' skills and confidence.