Do you know people who lie, steal and manipulate? Does their behavior infuriate you so much that you feel as if you want to cause them physical harm because you simply can't understand why they choose to behave in this way? If you have answered yes to any of these questions you have come to the right place. Not only are you going to learn about some of the underlying root causes behind these negative behavior traits, you will also learn how to handle them.

The perception is that individuals who are difficult to deal with are just that way inclined, they were just born with the bitter gene, but this couldn't be further from the truth. Everyone is a product of their environment and if you delve into the background of some of the most frustrating people, you will find that they have been through some pretty traumatic stuff.

Empathy and compassion is a much more effective correctional tool than outright punishment. I think that the world would be a better place if this was to be administered in the courtrooms as opposed to sending hoards of people who have not been rehabilitated to prison; anyway that's another book in itself!

The focus here is to teach you how to handle people in your life with negative character traits. You will be surprised at the lives that you manage to transform simply by taking a different approach to the way you treat them even when they have committed an offense towards you. In this book you will learn how to handle cowards, thieves, liars and manipulators without breaking the law.