McDonald's

ebook A Kanban Story

By Julian Cambridge

cover image of McDonald's

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The McDonald's ordering process with its digital display screens and order status updates reflects the principles of the Kanban philosophy. By visualising the order status, McDonald's promotes transparency, improves communication, and eliminates waste. The virtual queue enables a smooth flow of orders, while the continuous improvement aspect allows for optimisation of processes. This integration of Kanban principles enhances operational efficiency and provides customers with a satisfying experience.

McDonald's