Turn off your problems without turning off your people.

In this insightful and practical book, you will discover the power of the Turnaround Interview™, a meticulously structured method designed to help employers address and rectify bad habits in a way that promotes personal responsibility, growth, and lasting change.

Turnaround Interview™ is a carefully structured method for helping employers resolve problem behavior at work. Providing tailored responses to the many defenses and excuses managers encounter in performance management discussions, Turnaround Interview™ has worked in all manner of organizations, from healthcare to education, high-tech to manufacturing, unionized and non-unionized, and in small to large workplaces.

Turnaround Interview™ lets you set high standards in the workplace without turning off your people. The Turnaround Interview™ techniques and language are built on decades of experience. Turnaround Interview™ transforms the employee conversation, and is a true catalyst for cultural change.