Amplifying Voices in UX

ebook Balancing Design and User Needs in Technical Communication · SUNY series, Studies in Technical Communication

By Amber Lancaster

cover image of Amplifying Voices in UX

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The field of technical and professional communication is young, and research related to it—and specifically usability—is constantly growing. Usability and user-experience researchers are broadening research into studies involving social issues, accessibility, reconciliation, and user advocacy. Amplifying Voices in UX explores the theme of balance in design and UX in three main areas: curriculum design that includes empathy, service learning, and design justice; design and balance for effective medical and health communication; and design to create balance in labor, social, civic, and political movements.
Amplifying Voices in UX