A wish for love... Lily's only wish this Christmas is to find forever love. But because she lives at the North Pole, and works for Santa, she must first complete one last assignment—to help a man regain his holiday spirit. It's an easy enough task, though it might turn out to be Lily's most challenging assignment yet.

A man haunted by memories... Jake sees no reason to participate in a holiday that brings more angst than pleasure. But when a chance encounter with a strange young woman who is all about the merriment of the season has him rethinking his frosty attitude, he wonders if he might finally be ready to say good-bye to the pain of his past.

Can a little holiday magic bring them together? Lily has an obligation to help Jake, no matter how disagreeable his nature. Jake thinks Lily's love for the holidays is beyond reasonable. Will being stranded together in a remote winter cabin help them overcome their differences? Or will this be a holiday season they'll both wish they could forget?