The Customer Service Training Institute

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cover image of Service Recovery Skills

Service Recovery Skills

Customer Service Training (Series)

Book 7

Kimberly Peters Author
(2015)

cover image of Great Customer Service Over the Telephone

Great Customer Service Over...

Customer Service Training (Series)

Book 4

Kimberly Peters Author
(2015)

cover image of Customer Service Training for Service Technicians

Customer Service Training for...

Customer Service Training (Series)

Book 9

Kimberly Peters Author
(2015)

cover image of Listening Skills

Listening Skills

Office Training (Series)

Book 1

Kimberly Peters Author
(2015)

cover image of How to Interact with All Kinds of Customers

How to Interact with All...

Customer Service Training (Series)

Book 6

Kimberly Peters Author
(2015)

cover image of Customer Service Training for Frontline Personnel

Customer Service Training for...

Customer Service Training (Series)

Book 5

Kimberly Peters Author
(2015)