'The Quiet Heart' is a novel by Mrs. Oliphant that draws the reader into the world of Menie Laurie, a young, fearless woman who has never experienced any heartache or headaches. The story begins with Menie's sole servant, Jenny Durward, who is impatiently questioned by a visitor about Menie's whereabouts. Although Jenny is determined to remain calm, her temper flares, causing her to "fuff."