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Helping People Change

Coaching with Compassion for Lifelong Learning and Growth

by Richard Boyatzis Author · Melvin Smith Author

audiobook

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You're trying to help-but is it working? Helping others is a good thing. Often, as a leader, manager, doctor, teacher, or coach, it's central to your job. But even the most well-intentioned efforts to help others can be undermined by a simple truth: We almost always focus on trying to "fix" people, correcting problems or filling the gaps between where they are and where we think they should be. Unfortunately, this doesn't work well, if at all, to inspire sustained learning or positive change. There's a better way. In this powerful, practical book, emotional intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Oosten present a clear and hopeful message. The way to help someone learn and change, they say, cannot be focused primarily on fixing problems, but instead must connect to that person's positive vision of themselves or an inspiring dream or goal they've long held. This is what great coaches do-they know that people draw energy from their visions and dreams, and that same energy sustains their efforts to change, even through difficult times. In contrast, problem-centered approaches trigger physiological responses that make a person defensive and less open to new ideas.

Publication Details

Publisher:
Gildan Media
Edition:
Unabridged
Publication Date:
2019

Format

  • OverDrive MP3 Audiobook 198.5 MB
  • OverDrive Listen 198.5 MB

Richard Boyatzis (Author)

Richard Boyatzis is a Distinguished University Professor at Case Western Reserve University and an adjunct professor at the international ESADE Business School. He is coauthor of Primal Leadership, Resonant Leadership, and Becoming a Resonant Lead...

More about Richard Boyatzis

Melvin Smith (Author)

Melvin Smith is a professor and the Faculty Director of Executive Education at the Weatherhead School of Management at Case Western Reserve University.

More about Melvin Smith

Ellen Van Oosten (Author)

Ellen Van Oosten is an associate professor at the Weatherhead School of Management and Director of the Coaching Research Lab, which she founded with Richard Boyatzis and Melvin Smith in 2014.

More about Ellen Van Oosten

Creators

Author :
Richard Boyatzis
Narrator :
Barry Abrams
Author :
Melvin Smith
Author :
Ellen Van Oosten
Helping People Change
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