Higher Education Inter-Library Loan Management Benchmarks, 2018

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By Primary Research Group Staff

cover image of Higher Education Inter-Library Loan Management Benchmarks, 2018

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The study presents data from 39 colleges and universities predominantly from the USA but also from the UK, France, Spain, Denmark, Israel and New Zealand, among other countries. The 160+ page comprehensive study presents detailed data on budgets, staffing, borrowing and lending, turnaround time, technology use, consortia and partnerships, revenues and costs, eBook lending, special collections lending, audio-visual materials lending and much else.

The summary of main findings was written by Rachel Gordon, the Head of Access and Collection Services and Senior Lecturing Fellow at the Duke University Law Library. Ms. Gordon also contributed some of the survey questions. Survey participants include but are not limited to: Ecole des Ponts, the Naval War College, the University of Auckland, The Graduate Center CUNY, United Nations DagHammarskjöld Library, Universitat Politecnica de Catalunya, the University of Bath, the university of Birmingham, the University of Haifa, the University of Kent, the University of Washington, Washington University in St. Louis and the University of Missouri, Kansas City.

Higher Education Inter-Library Loan Management Benchmarks, 2018