Brad Worthley, an internationally acclaimed expert, will teach you the difference between training and coaching. Coaching is a gentler form of communication that can get employees to do the things you have been asking them to do and gain their respect in the process.

Coaching is about self discovery and allowing employees to come up with their own answers to questions and solutions to problems. Coaching can increase employee productivity by as much as 300% beyond training, so the coaching process is very powerful and should be learned by anyone in a leadership role.

Some of the topics covered will include: What Coaching Is and Is Not; Coaching vs. Counseling; Setting S.M.A.R.T. Goals; Six Most Common Pitfalls to Coaching; Requesting Action; and The Coaching Session.