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沟通能力是维护人际关系的基础，但凡成功的人，大都深谙沟通之道。沟通能力不是天生的，是后天培养和锻炼而成的。一个人只有掌握高超的沟通技巧，才是一个睿智的人，才能在人群中像一颗晶莹的珍珠一样发出夺目的光芒，如一枚圆润的碧玉般卓尔不凡。
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