OverDrive--leading digital media services
DLR Training

One of the ways OverDrive delivers the industry's best service is through our Partner Services team. In addition to promotional support, OverDrive is proud to offer quality training for library staff on our Digital Library Reserve platform. Our courses and materials prepare library staff to support patrons by providing easy step-by-step instructions and how-to demonstrations.

Maximize your library's investment in digital media by ensuring that you are "up to speed" with your digital library.

Instructor-Led Classes

Training is provided via web conference in the weeks prior to the launch of your digital library site. Courses include Content Reserve and Digital Library 101.

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Training Presentations

Download training presentations which cover key concepts and include step-by-step instructions. Available for Adobe Reader (PDF) and Microsoft PowerPoint (PPT).

Best Practices: Learn how high circulating libraries maximize the value of their digital library through collection development, training, and promotion.
Best Practices (PDF, 4.4MB)
Best Practices (PPT, 6.0MB)

Content Reserve: Learn how to browse and purchase the latest download titles using OverDrive's online ordering tool.
Content Reserve Marketplace - Libraries (PDF, 2.1MB)
Content Reserve Marketplace - Libraries (PPT, 5.4MB)
Content Reserve Marketplace - School Download Library (PDF, 2.5MB)
Content Reserve Marketplace - School Download Library (PPT, 5.7MB)

Digital Library 101: Learn how to browse, select, and download best-selling digital titles, including audiobooks, music, video, and eBooks (Adobe and Mobipocket).
Digital Library 101 (PDF, 5.0MB)
Digital Library 101 (PPT, 8.9MB)

OverDrive Download Station: See how patrons can test a portable player for compatibility and download titles all in one stop.
OverDrive Download Station (PDF, 1.1MB)
OverDrive Download Station (PPT, 1.9MB)

Reports: Track circulation and make informed purchases using the Reports feature in Content Reserve.
Reports (PDF, 2.7MB)
Reports (PPT, 6.4MB)

School Download Library: Learn how to browse, select, and download audiobooks and eBooks from School Download Library.
School Download Library (PDF, 4.7MB)
School Download Library (PPT, 8.0MB)

Support: For library staff who work with patrons. Review common support issues, and learn how to offer assistance.
Support (PDF, 1.7MB)
Support (PPT, 5.3MB)

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Recorded Presentations

Listen to a recorded version of a Training Presentation. Available in Flash format (SWF). Contact us for access to recorded presentations.

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Guided Tours

Learn how to use your library card to check out, download, and enjoy digital titles at your own pace, anytime, anywhere. Each Guided Tour is a series of short topics covering all the latest how-to's for popular OverDrive services. Guided Tours also make terrific study guides to supplement OverDrive instructor-led training. All you need to begin is a Windows-based computer with Internet access.

Download Digital Media Guided Tour - For Libraries
Download Digital Media Guided Tour - For School Download Library

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Customized Training

Contact us, or call 216.573.6886, to see how we can help.

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