Account Specialist, Library Partner Services
The Account Specialist’s responsibilities include working with public and school library partners from launch of their OverDrive service through the lifetime of their partnership. Responsibilities: Establish and maintain relationships with OverDrive public and school library partners. Answer general and specific product questions by serving as the main point of contact at OverDrive for a library…. Read more »
Account Specialist, Retail Partner Services
The Account Specialist’s responsibilities include serving as a liaison between OverDrive and retail and commercial platform partners. The Specialist provides ongoing support to OverDrive’s retail partners, builds strong relationships with OverDrive partners, researches and resolves customer inquiries, undertakes quality assurance, and works to generally advance the hosted and non-hosted retail and special commercial platforms by… Read more »
Analyst, Collection Development
The Analyst’s responsibilities include partnering with the Account Executive to assist public library or school library customers in developing their digital media library and maximizing OverDrive’s sales and market share. Responsibilities: Partner with an Account Executive in a geographical territory; proactively manage the library client experience for optimal value and utility for accounts within the… Read more »
Database Administrator (SQL DBA)
The SQL Server DBA’s responsibilities include working on multiple environments and projects with multiple teams for multiple clients. The DBA is challenged to work with architecture, application development and operations to help achieve a state-of-the-art environment that meets current and future business objectives. The position requires a proven ability to analyze and tune existing database… Read more »
Development Manager
The Development Manager’s responsibilities include managing and coordinating the resources and processes to deliver software releases of OverDrive solutions, while helping to define the vision, definition, and strategy. The Development Manager delivers against the offering roadmap based on direction provided by the Director of Software Development, CTO and/or other OverDrive team members. Job responsibilities include project/process… Read more »
Director, Product Management
The Director of Product Management’s responsibilities include delivering the product planning and execution leading OverDrive’s product management initiatives. This position must be passionate about the experience our customers have, focusing on continuous improvement. The Director of Product Management works with many partners across OverDrive and externally to set objectives and goals for customer satisfaction, engagement,… Read more »
Graphic Designer (Print)
The Graphic Designer’s responsibilities include providing graphic design and production for OverDrive marketing initiatives, including corporate branding, product marketing, and marketing for other departments as needed. This position utilizes creativity and innovative ideas and concepts to create promotional materials and corporate brand in appropriate formats (i.e., web, email marketing, etc.). Responsibilities: Under direction of the… Read more »
Manager, Retail Partner Services
The Manager’s responsibilities include managing the work and day-to-day activities of the Retail Partner Services team. This position serves as a liaison between Retail and other teams within OverDrive to deliver and to further develop OverDrive’s retail and special commercial platforms. Responsibilities: Manage the Retail Partner Services team; including hiring, training, mentoring / developing direct… Read more »
Merchandising Specialist
The Merchandising Specialist responsibilities include merchandising and promoting OverDrive’s digital media catalog to library and retail customers, helping to maximize OverDrive’s sales and market share with prospects (marketing) and current partners (promotion). This role works with publishing partners on content sales opportunities and promotions. Responsibilities: On a regular basis support content sales and marketing… Read more »
Metadata Specialist
The Metadata Specialist’s responsibilities include engaging with digital media suppliers and coordinating the delivery and upload of supplier metadata and content files (ebook, audiobook, music, video, and software) to an OverDrive custom database. The main day-to-day responsibility of the Metadata Specialist is to vet and prepare assets received from suppliers for import into OverDrive systems. … Read more »
Network Monitoring & Reporting Specialist
The Network Monitoring and Reporting Specialist is responsible for creating new and modifying existing system and application monitors, and ensuring all critical OverDrive production systems are accurately monitored and alerted upon. This position will also be responsible for building reports that include OverDrive key network performance indicators and for alerting management if these indicators deviate… Read more »
Ruby on Rails Developer
The Ruby on Rails Developer’s responsibilities include developing and supporting applications. Development responsibilities will require creating engaging multimedia programs that use web-connected technologies. Responsibilities: Collaborate with other senior developers in updating and extending code for digital download and e-commerce websites. Design and implement web applications using Ruby and Ruby on Rails. Program, develop, and produce… Read more »
Software Developer
The Software Developer’s responsibilities include developing and supporting applications. Development responsibilities will require creating engaging multimedia programs that use web-connected technologies. Responsibilities: Collaborate with other senior developers in updating and extending code for digital download and e-commerce websites. Design and implement web applications using ASP.NET. Ability to lead small teams of developers to accomplish project… Read more »
Software Tester (QA)
The Software Tester’s responsibilities include performing quality assurance testing on internally developed software applications, systems, and websites, as well as compatibility testing with other supported applications and platforms. Responsibilities: Responsible for development of test strategies and creation of appropriate tests harnesses. Work closely with Developers to understand the product and track, report, and verify bugs…. Read more »
Systems Administrator (Windows)
The Systems Administrator’s responsibilities include effective provisioning, installation/configuration, operation, and maintenance of systems hardware, servers and related infrastructure. Additionally, this position participates in technical research, evaluation, and documentation to enable continuing innovation within the infrastructure. This position ensures that system hardware, operating systems, and related procedures adhere to IT Standards as set within the team…. Read more »
Technical Support Specialist
The Technical Support Specialist’s responsibilities include answering and resolving requests related to supported applications, responding to problems that come to technical support, utilizing a support ticket management system, and communicating customer issues to technical staff. In addition, this position occasionally performs quality assurance on internally developed applications and systems, compatibility testing with other supported applications… Read more »
